Terms & Conditions

Last updated: May 2026
These terms govern your use of the Felice Care website at felicecare.com.au. Service delivery is governed by a separate written service agreement issued during onboarding for NDIS participants.

1. Acceptance

By accessing this website, you agree to these terms. If you do not agree, please do not use the website.

2. About us

This website is operated by Felice Care, ABN 81 686 162 998, a registered NDIS provider serving Melbourne's western suburbs.

3. Use of the website

• You must use the website lawfully and not interfere with its operation
• You must not attempt to access non-public areas (administration, APIs) without authorisation
• Information submitted via forms must be accurate and your own
• You must not upload material that is unlawful, defamatory, infringing or harmful

4. Information accuracy

We aim to keep website content accurate and current, however we make no guarantees about its accuracy or completeness. Service descriptions are general in nature; specific supports, eligibility and pricing are confirmed in your individual service agreement.

5. Intellectual property

All content on this website, including text, graphics, logos, photos and code, is owned by or licensed to Felice Care and is protected by Australian and international copyright laws. You may view and print pages for personal, non-commercial use only.

6. Third-party links

The website may contain links to third-party websites (such as the NDIS Commission). We are not responsible for the content, accuracy or practices of those external sites.

7. Limitation of liability

To the extent permitted by law, Felice Care is not liable for any indirect, consequential or special loss arising from your use of the website. Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot be excluded.

8. Privacy

Your use of the website is also subject to our Privacy Policy.

9. Changes

We may update these terms at any time. The current version will always be available at this URL.

10. Governing law

These terms are governed by the laws of Victoria, Australia. Any dispute will be subject to the non-exclusive jurisdiction of the courts of Victoria.

11. Contact

Felice Care
96 Norwood Avenue, Melton South, VIC 3338
Phone: +61 403 072 474
Email: admin@felicecare.com.au